Terms of delivery

Delivery in 49 and 69 minutes – guaranteed!

49 minute delivery guarantee and delivery conditions

  • Guarantee applies to a maximum 2 pizza order
  • The minimum sum of the order - 15.49 EUR
  • Guarantee does not apply to orders placed to arrive at a pre-arranged time.
  • The 49-minute delivery is a period of time expressed as: from 00:00 (zero minutes and zero seconds) to 49:59 (forty nine minutes and fifty nine seconds).
  • The 69-minute delivery is a period of time expressed as: from 00:00 (zero minutes and zero seconds) until 01:09:59 (one hour nine minutes and fifty nine seconds).
  • Our telephone operator will inform you of the time, after order has been successfully placed. The time is counted from this time stated. The time ends when the operator calls back and informs you that the driver has arrived at the address provided.
  • For orders placed over the Internet, the arrival time starts from the moment when approval email has been received and ends when the operator calls a second time to inform that the driver has arrived at the address provided.
  • Pizza Lulu has the right to suspend the guarantee in the event of severe weather, natural disasters and/or communication or technical breakdown.
  • Pizza Lulu has the right to change the rules for the 49-minute delivery guarantee or time without prior notice and the 49-minute delivery guarantee is valid if the products are the pizzeria.
  • Customers who have paid for their order via electronic banking systems (BankLink or
    other payment systems) and have not received their product for reasons not dependent
    on Pizza LuLu, as well as customers who have violated the terms and failed to comply
    with the provisions of the subparagraphs thereof, shall not be refunded.

Delivery fee in Jelgava, the Jelgava area and the Ozolnieki area

 

Jelgava 49 min. zone

Delivery outside of the Jelgava 49 min zone

Minimum order amount

15.49 EUR

From 15.49 EUR to 25.00 EUR 

25.01 EUR to 40.00 EUR

40.01 EUR +

Delivery fee

free of charge

2.85 EUR + 2.85 EUR

2.85 EUR

free of charge

 

Jelgava area *, Ozolnieki area * 69 min. zone

Delivery outside the Jelgava area **, the Ozolnieki area** 69 min. zone

Minimum order amount

15.49 EUR

From 15.49 EUR to 25.00 EUR

25.01 EUR to 40.00 EUR

40.01 EUR +

Delivery fee

free of charge

2.85 EUR + 2.85 EUR

2.85 EUR

free of charge

When ordering a pizza in Jelgava, the Jelgava area * or the Ozolnieki area * in the 49 and 69 minute zones, for orders above 15.49 EUR, the delivery is free of charge

When ordering a pizza in the Jelgava area ** or the Ozolnieki area ** outside the 49 and 69 minute zones, for orders from 15.49 EUR to 25.00 EUR, the delivery fee is 2.85 EUR + 2.85 EUR

When ordering a pizza in the Jelgava area ** or the Ozolnieki area ** outside the 49 and 69 minute zones, for orders between 25.01 EUR and 40.00EUR, the delivery fee is 2.85 EUR

When ordering a pizza in the Jelgava area ** or the Ozolnieki area ** outside the 49 and 69 minute zones, for orders above 40.01 EUR, the delivery is free of charge

* Āne, Iecēni, Ozolnieki, Raubēni.

** Atpūta, Brankas, Kārniņi, Mežciems, Svēte, Vītoliņi. 

Delivery fee in Riga and Riga region

 

Riga and Adazi 49 min. zone

Delivery outside of Riga and Adazi 49 min. zone

Minimum order amount

15.49EUR

From 15.49EUR - 25.00EUR

25.01EUR –40.00EUR

40.01EUR +

Delivery fee

free

2.85EUR + 2.85EUR

2.85EUR

free
 

Jurmala, Kekava, Adazi municipality*, Garkalne municipality* and Carnikava municipality* 69 min. zone

Delivery outside of Jurmala, Kekava, Adazi municipality*, Garkalne municipality* and Carnikava municipality* 69 min. zone

Minimum order amount

15.49EUR

From 15.49EUR - 25.00EUR 

25.01EUR –40.00EUR

40.01EUR +

Delivery fee

free

2.85EUR + 2.85EUR

2.85EUR

free

When ordering a pizza in Riga, Kekava, Jurmala, Adazi, Adazi municipality*, Garkalne municipality* and Carnikava municipality* 49-minutes/69 minutes zone value of 15.49EUR or more - delivery is free of charge

When ordering a pizza in Riga, Kekava, Jurmala, Adazi, Adazi municipality*, Garkalne municipality* and Carnikava municipality* outside the area 49 minutes/69minutes the amount of 15.49EUR – 25.00EUR - delivery cost 2.85EUR + 2.85EUR

When ordering a pizza in Riga, Kekava, Jurmala, Adazi, Adazi municipality*, Garkalne municipality* and Carnikava municipality* outside the area 49 minutes/69minutes the amount of 25.01EUR – 40.00EUR - delivery charges 2.85EUR

When ordering a pizza in Riga, Kekava, Jurmala, Adazi, Adazi municipality*, Garkalne municipality* and Carnikava municipality* outside the area 49 minutes/69minutes the amount of 40.01EUR + - delivery is free of charge

*Alderi, Atari, Baltezers, Berģi, Berģuciems, Birznieki, Brekši, Bukulti, Carnikava, Dumbrāji, Eimuri, Garciems, Jaunciems, Juglasciems, Kadaga, Kalngale, Langstiņi, Laveri, Mednieki, Mežgarciems, Ozolkalni, Priedkalne, Priežlejas, Sautini, Siguļi, Stapriņi.

Payment

  • Cash
  • Credit cards - VISA, MASTERCARD, AMERICAN EXPRESS
  • Debit cards - VISA, Maestro (not possible to delay the settlement of accounts)
  • Mobilly - LULU to 1859
  • Businesses can pay with a non-cash payments - please contact
  • If the customer has placed an order online and paid with the card, but Pica Lulu has missed the delivery of 49 min. time (return of the money back in your account can take from 3-5 working days)

Consumer rights on returning bought goods

If you would like to return/exchange the received product or lodge a complaint about the received service, please contact SIA LATER LTD Customer Service by calling to 80005858 or writing to .

Additional conditions

  • Multiple discounts do not apply or apply to specials
  • Products may differ from items pictured.
  • Product selection available while stocks last.